Tailored system integration
Connect orders, inventory, shipment details and status messages across existing business systems. API, webhook or EDI options are assessed against your workflow and the interfaces each platform supports.
CANADA LOGISTICS. GLOBAL CONNECTIONS.
Cross-border logistics.
Warehousing & fulfillment.
Canada-based support for China and North American trade: international freight, customs clearance, 3PL warehousing, e-commerce fulfillment and final-mile delivery.
Illustrative logistics scene
YOUR GOODS. OUR RESPONSIBILITY.+1 416-800-7361
DH Supply Chain’s story began in 2007 in Toronto, Canada. As customer needs evolved, the company connected international freight, customs, warehousing and local distribution to support cross-border trade and multi-channel sales.
For your business, that means planning how the same goods move from origin and customs through warehouse receiving and customer delivery. Start with your requirements—whether a one-off shipment, recurring replenishment or daily fulfillment—and agree the service mix you need.
Freight & customs coordinationWarehousing & local transportB2B & B2C order support
PROFESSIONAL TECH TEAM · CUSTOM DEVELOPMENT
Connected systems.
AI-assisted logistics.
Our professional technology team brings logistics operations and software delivery together. We plan tailored connections between your ERP, WMS, OMS and sales channels, and design AI-assisted workflows around the way your business operates.
From requirements and interface design to testing and implementation, work with a team that understands both the data and the physical movement of goods.
Discuss system integration
AI-assisted automation
Explore AI-assisted order information processing, exception classification and operational reminders. Combine automation with business rules, activity records and human confirmation where the workflow needs it.
Real-time logistics updates
Bring order, warehouse and transport events into a coordinated view. Event handling and update frequency are designed around the information and interface capabilities available from connected data sources.
Custom logistics software
Shape order management, warehouse workflows, shipment tracking, reporting and role-based access around your operation. Scope the functionality and implementation plan to fit your business requirements.
A connected workflow, designed around your operation
- Your ERP / sales channels
- Integration & validation
- AI-assisted workflows
- Orders · inventory · tracking
From requirements to implementation
- 01Map systems & requirements
- 02Design interfaces & workflows
- 03Test & implement
- 04Train, support & refine
Start with a requirements review to confirm functionality, data boundaries, update frequency and the implementation scope.
Plan a custom logistics systemWHAT WE DO
From global origins.
To the final mile.
Bring the moving parts together. Choose the individual services you need, or connect them into an integrated supply chain solution.
01International freight
Coordinate international transportation, documentation and delivery from origin to destination.
- Freight & documentation
- Customs and warehouse handoffs
- Destination distribution
02Customs clearance
Licensed brokerage and experienced specialists to support compliant customs clearance.
- Import & export documents
- Declaration and clearance support
- Transport after release
03Warehousing & distribution
Flexible receiving, storage, inventory management and distribution support.
- Receiving, storage & inventory
- Container handling & cross-docking
- Labeling, kitting & added services
04E-commerce fulfillment
Connect B2B and B2C channels with inventory, pick-and-pack and dispatch.
- Webstore & WMS coordination
- Pick, pack & FBA preparation
- B2B/B2C dispatch and returns
05Local & long-haul trucking
Drayage, cross-border trucking, direct store delivery and final-mile solutions.
- LTL & FTL freight
- Drayage & cross-border trucking
- Store, DC & final-mile delivery
06Air & ocean freight
Air and ocean freight coordination aligned with your cargo and transit requirements.
- Air & ocean routing
- Booking and cargo handoffs
- Destination customs & delivery
DROPSHIPPING · ONE ORDER, ONE PARCEL
Dropshipping,
from our warehouse to your customer’s door.
Store inventory in Canada and let us ship each order as it comes in. DH Supply Chain combines carrier accounts, warehouse operations and customer support so online sellers can deliver single orders to North American customers without running their own warehouse.
Extensive carrier account resources
Access multiple courier and postal account options. Each order can be matched to a suitable service by parcel size, weight, destination and delivery expectations, rather than relying on a single channel.
24-hour response from China and Canada
Customer service teams in China and in Canada work across time zones, so order questions, exceptions and delivery follow-ups receive a response within 24 hours, in Chinese or English.
Professional warehouse operations team
An experienced team handles receiving, inventory counts, picking, packing, labeling and pre-dispatch checks, following your SKU and packaging instructions for every order. The warehouse is under 24/7 full-coverage surveillance with no blind spots.
Complete supply chain services
Connect sourcing-side freight, customs clearance, warehousing, order fulfillment, final-mile delivery and returns with one partner, instead of coordinating several providers.
How a dropshipping order moves
- 01Stock arrives & is received
- 02Orders submitted or synced
- 03Pick, pack & label
- 04Carrier dispatch & tracking
- 05After-sales & returns
START WITH YOUR BUSINESS
Where does your business need support?
Different operating models create different logistics priorities. Start with the situation that matches your business, then explore the relevant service.
Importers & distributors
After arrival, your goods may still need customs handling, drayage, destuffing and receiving. Plan destination handling and distribution alongside the freight movement.
Explore relevant support ↗Online brands & marketplace sellers
Need warehouse-based order dispatch? Define SKUs, order channels, packaging rules and returns instructions so inventory can connect with fulfillment.
Explore relevant support ↗Wholesale & retail replenishment
Delivering to distribution centers or stores? Review carton, pallet or truckload volumes together with appointment, equipment and receiving-site requirements.
Explore relevant support ↗Inventory & seasonal operations
Facing temporary storage, product bundles, relabeling or returns? Review the inventory period together with the precise handling work required.
Explore relevant support ↗DH SUPPLY CHAINInventory. Orders. Delivery.
Working together.
Working together.
CONNECTED OPERATIONS
A clear view.
A coordinated operation.
Connect inventory, orders and delivery through warehouse management, webstore integration and local transportation, supporting both B2B and B2C channels.
- 01Receiving & inventory management
- 02Omni-channel order coordination
- 03Pick, pack & value-added services
- 04Local distribution & final-mile delivery
HOW IT CONNECTS
One connected fulfillment journey.
Move into our network
Arrange safe transport to a distribution facility.
Receive & store
Check individual SKUs and organize stock for availability.
Connect your orders
Upload or integrate orders to start fulfillment.
Pick, pack & dispatch
Prepare, pack and dispatch customer orders.
Complete the delivery
Coordinate delivery to warehouses, stores, homes or offices.
WHERE WE CONNECT
North American reach.
Global connections.
Coordinate your cross-border supply chain with warehousing and logistics services across Canada, the United States, Mexico and China.
01CanadaNorth America
02United StatesNorth America
03MexicoNorth America
04ChinaAsia-Pacific
BEFORE YOU GET STARTED
A few useful answers
Understand the scope and handoffs so your next conversation can focus on what matters.
Have another question? Talk to us ↗Can I choose just one service?
Yes. Scope the work around a single requirement or connect freight, customs, storage, fulfillment and delivery. Confirm the starting point, end point and handoffs when discussing your needs.
Learn more ↗How do you support Canada and North American operations?
Our service network connects warehousing and logistics across Canada, the United States, Mexico and China. Confirm the route, location, receiving arrangements and available service scope for your goods.
Learn more ↗How is e-commerce fulfillment different from storage?
Storage keeps goods available for later use. Fulfillment also involves order intake, picking, packing, labeling and dispatch. B2B and B2C order patterns, integrations and delivery requirements should be defined in the operating plan.
Learn more ↗What should I prepare for the first enquiry?
Start with origin, destination, commodity, package count, dimensions, weight and timing. For warehouse or fulfillment work, also explain SKUs, stock volume, order patterns and special handling.
Learn more ↗LET’S PLAN YOUR NEXT MOVE
Tell us what moves.
We’ll help plan what’s next.
Share your origin, destination, cargo details and timing. Our team will help you explore a suitable logistics solution.